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Hardware
FAQ
Best Practices/General Use
Client Workstations
LTO Tape Hardware and Operations
Hardware
Support and Service
Remote Workflows
Remote Sync
Tutorials
Setting up and Managing Client Workstations
Configuring/Installing New Systems
How to Update/Upgrade
Drive and Data Management
Users, Groups, and Permissions
Transcoding and Rendering
Cloud
LTO Tape Hardware and Operations
Maintenance and Service
Sync
Troubleshooting
Updates and Upgrades Issues
Client Workstations Issues
Hardware Issues
Network and Connectivity Issues
Drives and Data Management
Users, Permissions, and Group Issues
LTO Tape Hardware and Operations Issues
Transcoding and Rendering Issues
Service and Support Issues
Remote Sync
Release Notes
Manual
Platform Spaces
Asset Management and Search
Storage Groups
LTO Tape Systems
Hardware
PCI Cards
Hard Drives
Thunderbolt
Power
Updates
MediaHub
Sync
NextFrame
ProMAX Sync App
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Support Center
Hardware
FAQ
Best Practices/General Use
Client Workstations
LTO Tape Hardware and Operations
Hardware
Support and Service
Remote Workflows
Remote Sync
Tutorials
Setting up and Managing Client Workstations
Configuring/Installing New Systems
How to Update/Upgrade
Drive and Data Management
Users, Groups, and Permissions
Transcoding and Rendering
Cloud
LTO Tape Hardware and Operations
Maintenance and Service
Sync
Troubleshooting
Updates and Upgrades Issues
Client Workstations Issues
Hardware Issues
Network and Connectivity Issues
Drives and Data Management
Users, Permissions, and Group Issues
LTO Tape Hardware and Operations Issues
Transcoding and Rendering Issues
Service and Support Issues
Remote Sync
Release Notes
Manual
Platform Spaces
Asset Management and Search
Storage Groups
LTO Tape Systems
Hardware
PCI Cards
Hard Drives
Thunderbolt
Power
Updates
MediaHub
Sync
NextFrame
ProMAX Sync App
Hardware
Resetting/Removing Network Optimizations on Mac Workstations
How do I check what motherboard I have in my server?
PCI Cards
How do I know if my server has a GPU?
Hard Drives
How to I take a RAID offline or put it online?
What is a RAID5 and how does it work?
I have a hard drive that is not showing up in my RAID. How do I test if it is officially a failed drive?
I'm looking for a replacement hard drive but the drive is no longer in production. What do I do?
Choosing the Right External Drive Format for Your Platform Server and Mac Workstations
How do I find the model or serial number of a drive in my data RAID?
How do I find the status, model, or serial number of a drive in my OS RAID?
See more
Thunderbolt
Can I connect my Mac and Mediahub via Thunderbolt?
Power
I have an Platform Studio that the Power supply has failed. What do I do?
