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  3. Configuring/Installing New Systems

I want to set up a new workstation. What do I do?


1. Ensure that the workstation has a supported operating system.  https://support.promax.com/knowledge/what-operating-systems


2. Ensure that the workstation is on the network and can communicate to the server.  A physical connection must be made and ensured first before looking into network configurations.



3. Check the network connection for communication with a known IP.  If your new workstation is connected to the network in similar fashion to another known working machine, then use that IP for the following document.



**If there is a switch involved, you may refer to this document below



4. Once verified, try to access the server on the new workstation as if you were on a workstation that has done it before to download the listener.  



5. Launch the Listener and connect to the server.