Client Workstations Issues
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      3. Client Workstations Issues

      How do I test connection from workstation to the server?

      PC: 

      1.) Open Command Prompt aka CMD in Windows Search

      2.) Type 'ping IP of server' eg. 'ping 10.10.8.1' or 'ping platform1.local' if IP is unknown

      3.) If there is communication, there should be replies from the address.  If there are no replies, the workstation has a disconnect with either the IP configuration or a physical disconnect that must be troubleshooted by a person that is on site.

       

      Mac:

      1.) Open up terminal

      2.) Type 'ping IP of server' eg. 'ping 10.10.8.1' or 'ping platform1.local' if IP is unknown

      3.) If there is communication, there should be replies from the address.  If there are no replies, the workstation has a disconnect with either the IP configuration or a physical disconnect that must be troubleshooted by a person that is on site.