Asset Management and Search
Transcoding Can't Be Enabled on a Space
Transcode button won't select when you go to enable it on a Platform Space.
When transcoding can't be enabled on a Platform Space, it is usually one of these two reasons:
- You are on a space that has been set to index (A single space can be either "Include in Search" or "Transcode Platform Space" not both)
- You have not purchased the transcode option
If neither of these apply, please contact support.