MediaHub
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      How do I connect to the MediaHub interface webpage?

      There's a few quick things to try if you can't reach the MediaHub web interface.

      Browser tips

      • Make sure you're using Google Chrome, Apple Safari, or the newest version of Microsoft's Edge browser. No other browsers are supported.
      • If you cannot reach the webpage, try a hard refresh of your browser, in Google Chrome this can be done by pressing CTRL+R.
      • Try to connect in a "Private Mode" (also called "Incognito Mode"). This prevents any previously cached information from being used when the page is loaded, which can rule out several issues. 
      • Clear your browser cache completely, then attempt to connect. Each browser handles this different, but information can be found on your specific broswer with a quick google search

      Connect via direct IP address

      Normally we attempt to connect to a MediaHub unit by typing "http://mediahub.local" into the browser URL bar. If that is unsuccessful, you can also type the direct IP of the MediaHub into the URL in the format "http://10.10.10.1" replacing the IP numbers with the ones from your own network.

      Finding your MediaHub IP address (PC Version)

      1. Open a command line window by going to your start menu and typing "CMD". Select and launch the "Command Prompt" App. 
      2. Type the following into the command prompt and press return 
        1. ping mediahub.local
      3. If the MediaHub is present on your network, you will see a result similar to this screenshot.
      4. Note the IP address numbers in brackets [], this is the IP address of the MediaHub on your network
      5. Return to your web browser of choice, enter "http://192.168.29.101" (replace this example IP with your own located in the brackets [] from the command prompt ping result).

      Finding your MediaHub IP address (Mac Version)

      1. Open a spotlight search and type "terminal". Select and launch the "terminal" App. 
      2. Type the following into the terminal command prompt and press return. 
        1. ping mediahub.local
      3. Press CTRL-C to end the ping command.
      4. If the MediaHub is present on your network, you will see a result similar to this screenshot.
      5. Note the IP address numbers in parenthesis (), this is the IP address of the MediaHub on your network. In this example our IP is 192.168.29.101.
      6. Return to your web browser of choice, enter "http://192.168.29.101" (replace the example IP with your own located in the parenthesis () from the command prompt ping result).