- Support Center
- Troubleshooting
- LTO Tape Hardware and Operations Issues
How do I view LTO logs?
1. Navigate to the Task Screen
2. Select Historical (All)
3. Right-click on the task in question and View Log.
4. Click Download Log.
5. Logs will look like this below example. If this is for Promax Support, copy this into a notepad or word document to attach to ticket.
LTO logs can also be pulled from this directory as well.
C:\ProgramData\ProMAX\ProMAX Platform Sub Web Service\Archive Actions