Asset Management and Search
How to Clear Metadata From Search
If the search screen is producing odd results, this function will clear items out of search.
For Platform Spaces
1. Right-Click on Platform Space
2. Asset Management-->Reset Search Index
3. Check the box for Clear out Metadata from the catalog and then Reindex Platform Space.
*Ensure that you have the tape physically available and that it works.
1. Right-Click on the Tape in the catalog
2. Select 'Clear Tape Information From Catalog'.
4. Insert tape into drive
5. Force Sync the tape. https://support.promax.com/knowledge/how-do-i-force-sync