I'm receiving this login error that won't allow me to log into Platform. What do I do?

This error means that there is no Avid Collaboration installed on the system you're trying to access Platform on.  

1. Turn off the Listener.

2. Try to access Platform as it will prompt for download.

3. Download Avid Collaboration and install on the system you are using.

4. Relaunch the Listener and log back into the Platform Interface.