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- Troubleshooting
- Remote Sync
My Syncs are not running after updating to v5.8.5.2007. What do I do?
The background application Syncthings may not have updated to v1.22.0 and is still running v1.20.3. Please see steps below on how to remedy.
1. Login to Server/MediaHub
2. Download file here
3. Replace Syncthing.exe
4. Start Sync Service
1. Login to Server/MediaHub
2. Download Syncthings v1.22.0 file here
3. Replace Syncthing.exe in C:\Program Files (x86)\ProMAX\ProMax Platform Sync Service
4. Start Sync Service via Task Manager or Platform GUI