Where can I download the Platform Client Listener Software for my workstation?

The listener is stored on your Platform server directly and can be accessed by connecting to its IP address and downloading it.

1. Open Web Browser

2. Enter Hostname or IP address for Server/MediaHub

3. Download and Install the Listener

 

The Platform client listener version for your workstation is downloaded directly from your server and is not available on the internet or ProMAX's website. This allows us to ensure that the version of the listener software that you download is compatible with the software that runs on your server. When you update your server to a new version, the listener software is updated as well and you may be prompted to update the listener software on your workstation to match it. See the video below for a quick explanation on how to locate and download your listener software.

 

 

If you have any issues installing the Listener software, see HERE for troubleshooting information.